POWER OF ON
Give the performance of your life.
Get the most from your team!
All the world’s a stage. And your people are more than merely players.
If you own or manage a business in the hospitality and services sector, let James Cronk and his team use the power of performance to Power On your people and create exceptional customer experiences, happier employees and increased profits.
We work with golf clubs, resorts, hotels, restaurants, retail and more.
It’s not your product...
IT'S YOUR PEOPLE!
The service businesses that consistently stand out are those that focus on their people. Human Resources is both your greatest asset and biggest challenge. Creating a workplace culture that delivers exceptional service is not easy. Let us help you.
We show you how to create an environment where your employees are empowered, engaged, excited and energized! We ask the right questions, we have the right solutions, we know the steps that are required, and most importantly, we deliver the message in a way that is inclusive, respectful and fun.
The better you and your people perform, the better your results.
By embracing the POWER OF ON, you will stand out from your competitors and guarantee a standing ovation.
Why So Many Leaders Have Trusted James & the Cronk Group Team
James has over 30 years experience as an innovative leader within the hospitality sector, helping a diverse range of clients, including everything from private clubs to destination resorts to real estate developments to family-owned cottage businesses and service professionals. Meet James →
5th Best Customer Service in North America
19th Most Influential Person in Golf in Canada
Most Outstanding Performance
THEATRE UNDER THE STARS
8th Best Company to Work For in British Columbia
BC BUSINESS MAGAZINE
Top 40 Business Leaders Under 40
BUSINESS IN VANCOUVER
"I have had the enormous good fortune and privilege of knowing and working with James in the club industry over the past 30 years. (Yikes, has it been that long??) I consider James to be one of the best in the business and would highly recommend him to any club or customer focused business that is looking to take the employee and customer/member experience to the next level"
Senior VP, Troon
"When I need to get my team motivated and focused on improving our guest experience, I hire James. When I need to train my managers on how to be better managers, I hire James. When I want to explore new ways to grow our business and make more money, I hire James. You should too!"
COO, Play Golf Calgary
“James brings a fantastic range of experience to the table. I have hired him on a consultative basis for over 10 years. Whether it is management goal setting, strategic planning, project management, recruitment and training, James and his team can add tremendous value. I would not hesitate to recommend him and his group if you want to take your business to the next level.”
Executive Director - Kelowna Yacht Club
Get Powered ON: Four Ways to a Better Performance
The Cronk Group team has helped countless businesses, clubs and organizations achieve their most ambitious goals. They do this by providing their clients with customized solutions, a clear vision for success and best practices that are proven to work.