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ACCESS THE

POWER OF ON

Give the performance of your life.
Get the most from your team!

SEE HOW WE CAN HELP

ACCESS THE

POWER OF ON

Give the performance of your life.
Get the most from your team!

SEE HOW WE CAN HELP

If “All the world’s a stage”, are all your men and women merely players?

If you own or manage a business in the hospitality and services sector and your people aren’t ‘acting’ with passion, your members and customers will know it.  Let James Cronk and his team use the power of performance to Power On your people!  The result will be to create exceptional customer experiences, happier employees and increased profits.

We work with golf clubs, resorts, hotels, restaurants, retail and more.

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It’s not your product…

IT’S YOUR PEOPLE!

The service businesses that consistently stand out are those that focus on their people. Human Resources is both your greatest asset and biggest challenge. Knowing that is not enough, creating a workplace culture that delivers exceptional service isn’t easy. Let us help you.

We will help you create an environment where your employees are empowered, engaged, and energized! We will ask the right questions, we will have the right solutions and we will lead you through the steps that are required.  Most importantly, we deliver the message in a way that is inclusive, respectful and fun.

The better you and your people perform, the better your results.

By embracing the POWER ON process, you will stand out from your competitors and guarantee a standing ovation.

MORE ON OUR APPROACH

Why So Many Leaders Have Trusted James & the Cronk Group Team

James has over three decades of experience as an innovative leader within the hospitality sector.  His portfolio includes helping a diverse range of clients; everything from private clubs to destination resorts, from real estate developments to family-owned cottage businesses, and all types of service professionals. Meet James →

James-Cronk-speaking-home

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Why So Many Leaders Have Trusted James & the Cronk Group Team

James has over three decades of experience as an innovative leader within the hospitality sector.  His portfolio includes helping a diverse range of clients; everything from private clubs to destination resorts, from real estate developments to family-owned cottage businesses, and all types of service professionals. Meet James →

5th Best Customer Service in North America

GOLF DIGEST

19th Most Influential Person in Golf in Canada

NATIONAL POST

Most Outstanding Performance

THEATRE UNDER THE STARS

8th Best Company to Work For in British Columbia

BC BUSINESS MAGAZINE

Top 40 Business Leaders Under 40

BUSINESS IN VANCOUVER

MEET JAMES CRONK

“I have had the enormous good fortune and privilege of knowing and working with James in the club industry over the past 30 years. (Yikes, has it been that long??) I consider James to be one of the best in the business and would highly recommend him to any club or customer focused business that is looking to take the employee and customer/member experience to the next level”

3

Jim McLaughlin

Senior VP, Troon

“When I need to get my team motivated and focused on improving our guest experience, I hire James. When I need to train my managers on how to be better managers, I hire James. When I want to explore new ways to grow our business and make more money, I hire James. You should too!”

2

Slade King

COO, Play Golf Calgary

“James brings a fantastic range of experience to the table. I have hired him on a consultative basis for over 10 years. Whether it is management goal setting, strategic planning, project management, recruitment and training, James and his team can add tremendous value. I would not hesitate to recommend him and his group if you want to take your business to the next level.”

1

Thom Killingsworth

 Executive Director – Kelowna Yacht Club

Get Powered ON: Four Ways to a Better Performance

The Cronk Group team has helped countless businesses, clubs and organizations achieve their most ambitious goals. They do this by providing their clients with customized solutions, a clear vision for success and best practices that are proven to work.

Get Personal
Accountability

ONE-ON-ONE COACHING

Improve Your
Entire Team

TRAINING PROGRAMS & TOOLS

Solve Specific
Challenges

CONSULTING SOLUTIONS

Speaking &
Live Events KEYNOTES & PRESENTATIONS

10 WAYS TO BE A

POWERED ON LEADER

Download our FREE GUIDE to apply these 10 POWERED ON principles and see immediate improvements in the satisfaction of your staff, your guests and your bottom line!

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10 WAYS TO BE A

POWERED ON LEADER

Download the FREE GUIDE to apply these 10 POWERED ON principles and see immediate improvements in the satisfaction of your staff, your guests and your bottom line!